Pulse Dilemma: Practice manager needs support

November 18, 2013

Staff costs are increasing due to rising pay and extra workload. Despite falling profits, the practice manager wants to employ an additional secretary to release the present secretary, who may leave if they do not have the chance to expand their role into that of a deputy practice manager.

How do you handle the various concerns? AISMA member Seamus Dawson joins the debate. Read more

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